Frequently Asked Questions
Have questions? You’re not alone. This work is gentle, layered, and sometimes a little different from traditional coaching or therapy spaces—so it’s completely normal to want more clarity before diving in. Below you’ll find answers to some of the most common questions about sessions, scheduling, payment, and what to expect. If something you’re wondering isn’t covered here, feel free to reach out. You deserve to feel informed and supported every step of the way.
Q1: What services do you offer?
Ruellia Coaching offers personalized life coaching focused on helping you reclaim your creative energy, build confidence, and develop sustainable habits to live more fully aligned with your true self.
Q2: How can I get started?
You can get started by booking a free 15-minute consultation through our website. During this call, we’ll explore your goals and see if Ruellia Coaching is a good fit for you.
Q3: What are your pricing and payment options?
Coaching packages range from single sessions to multi-session bundles. Currently, payments can be made via Venmo only. For full pricing details, please visit the Packages page or contact Ruellia Coaching directly.
Q4: How long does it take to see results?
Clients often notice shifts in mindset and motivation within the first few sessions. Long-term transformation depends on your individual commitment and goals, but many find meaningful progress after 3-6 months of coaching.
Q5: What is your cancellation or refund policy?
Appointments can be rescheduled or canceled with at least 24 hours’ notice. Refunds are provided only in exceptional cases—please review our full cancellation policy on the website.
Q6: Do you offer support or follow-up after services?
Yes! You can reach out between sessions with questions or for additional support. Support is available Monday through Thursday, 10 a.m. to 8 p.m. PST, with a typical response time within 24 hours.
Q7: Is my personal information safe?
Absolutely. Your privacy is a top priority. All your information is stored securely and handled according to the Privacy Policy, which you can review anytime on our website.
Q8: How do I contact customer support?
You can contact Ellee Achten at ruelliacoaching@gmail.com or via the contact form on the website. Responses usually take within 24-48 hours on business days.
Q9: What if I’m not sure coaching is right for me?
That’s why you can schedule a free 15-minute consultation. It’s a no-pressure conversation to explore your goals and see if Ruellia Coaching aligns with your needs.
Q10: How do coaching sessions take place?
Coaching sessions are held virtually via Zoom, making it easy and convenient to connect from anywhere.
Q11: How long is each coaching session?
Each coaching session is 60 minutes long, giving us ample time to explore your goals deeply and work toward meaningful progress.
Q12: Can I book sessions as needed, or do I have to commit to a package?
Both options are available. You can book individual sessions or purchase packages for a more committed coaching journey.
Q13: What do you specialize in?
Ruellia Coaching specializes in reconnecting with your creative energy and using that as a foundation to navigate life transitions, overcome blocks, build confidence, and shape the life you deeply desire.
Q14: What if I need to reschedule a session?
Please notify at least 24 hours in advance to reschedule without any fees.